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Our Privacy Pledge
Acuret believes in protecting the personal information that you provide us. We have made safe computing and the protection of your privacy an important priority. Acuret provides insurance quotes/estimates with minimal personal information. With the exception of the insurance suppliers and where mandated by the government, the personal information that you share with us will not be shared with third parties without your prior consent. If you have questions or concerns regarding this statement, you should first contact Acuret by email

Secure Data Transfer
Entering personal data on Acuret is not only easy but also safe. Acuret uses SSL (Secure Socket Layer) protocol, among the best Internet security software in the world, and certain certificates for securing the exchange of confidential data. This security technology encrypts the personal information that you send us (including banking information, names, addresses, and telephone numbers), so it cannot be read by anyone as it travels over the Internet. We will evaluate and adopt new security technology as it becomes available.

You can find out when the secure SSL connection is activated by looking for the key or padlock icon in the lower corner of your browser window. If the key becomes whole, or the padlock becomes closed, this indicates that the browser is now in "secure" mode.

Cookie Tracking Method
Cookies are small pieces of information stored on your hard drive. The only personal information that a cookie can contain is information supplied by the visitor and the cookies we use cannot read data off of our visitor's hard disk or read cookie files created by other Web sites.

Cookie technology can save you time by eliminating the need to re-enter frequently requested information such as your personal identification. Cookies also give us capability to understand how visitors use our site. We use this information to optimize our Web site and improve the visitor experience.

Please note that you have the option to set your browser to decline our cookies. If you choose not to receive cookies from Acuret, you may not be able to use all the services available on the site.

Collecting Information
We gather and store data about online usage on a collective rather than individual basis. For example, like most Web sites, we gather aggregate information about the number of visitors that visit our Web site and the pages that they view, NOT what pages were viewed by each individual. We use this information to anticipate bottlenecks, to gauge the capacity of our servers, and to improve the overall management of our Web site.

How can you change your personal information?

You can update your personal information by calling us at 1-800-461-4976 or writing to us at 7050 Woodbine Avenue, suite 401, Markham, Ontario, L4R 4G6

For Your Protection
Your password is your private, secret entry code to your account information at Acuret. It is required when you first log in to view or to modify your saved information. Your password keeps your account information private and secure and you can change it as many times as you like.

Notification of changes
As the regulations related to privacy and security are evolving rapidly, we promise to notify you by email if there is a material change to our privacy rules. We will also highlight the privacy and security link on the homepage to alert visitors to any such changes.

Legal disclaimer
Though we make every effort to preserve your privacy we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

If you have any concerns
We are committed to providing excellent service to you. However, if you have a concern or complaint, please contact us, because we are also committed to working with you to achieve a resolution and following through to a successful conclusion as quickly as possible. In most cases, complaints are resolved simply by discussing it with us. You should be able to get swift results by:

  • sending us an e-mail at questions@Acuret.com; or,
  • calling 1-800-461-4976 or (905)886-1674 or,
  • writing to us at:

    Acuret Premium Finance
    7050 Woodbine Avenue, Suite 401 Markham, Ontario
    L4R 4G6
    Canada


 
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Updated Feb. 14, 2005
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